Frequently Asked Questions

Q: Why did PCGS (Patriot Card Grading Services) change its name to FCGS (Freedom Card Grading Services)?

A: In early 2022 we received a cease-and-desist letter from Collector’s Universe (PSA) stating it would create confusion to have the same letters in the logo as their PCGS (Professional Coin Grading Service) coin grading division. Apparently, PSA believes their customers are so stupid they don’t know PSA is the card division. Nevertheless, we accommodated their deplorable attempt to shut down a disabled veteran’s business. See below for a copy.

Q: Why won’t Ebay honor their authenticity “guarantee” for graded FCGS cards that sell for $250 or more? Why do I receive a notification stating FCGS “miscategorized the item during the listing process”?

A: The truth? Because they’re lying to you. As shown below from an actual Ebay customer service chat, Ebay confirmed that the reason this happens is because Ebay’s authenticator (PSA) refuses to authenticate our graded cards. Instead of being honest with us and the customer, they tell you it’s because we “miscategorized the item during the listing process” which is an outright LIE. Why? Who knows, we’ve yet to receive a response from Ebay’s “back-room team” concerning this highly unethical issue. Even if we were the worst grader on the planet there’s no reason why these cards can’t be authenticated. Other lesser-known grading companies have been affected by this as well, which begs the question: What’s the point of Ebay’s Authenticity Program if they’ll only make PSA authenticate the most popular brands? Sounds like Ebay wasted a lot of money on a useless contract with Collector’s Universe, which only serves to delay shipments to its customers. See below for our chat with Ebay: